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Internet > FAQs > Other

Q.Can I set up a Spam folder in MIDTEL Webmail to catch my junk e-mails?
A. Yes, follow these instructions to set up your spam folder.

Q.What is the maximum size e-mail attachment I can send using MIDTEL NET's e-mail service?
A. The total size of the message, including the body and any attachments, is 8MB. If you need to send a larger file, there are many free web sites that provide this service. www.yousendit.com is one example. We recommend you search out the one that best suits your needs.

Q.I'm trying to set up an e-mail server, but the outgoing messages seem to be blocked, why?
A. MIDTEL NET blocks outgoing traffic on Port 25, this is mainly to stop viruses that setup their own SMTP on the infected machine. You can gain the ability to send on Port 25 by subscribing to a static ip address. Please contact customer service to set this up.

Q.I use MIDTEL NET for my e-mail, but sometimes I connect to the Internet through another ISP. When I do this I can receive my e-mail, but I can not send, why?
A. You'll need to configure additional settings in your e-mail client to do this. First, set your e-mail client to use SMTP Authentication. Second, set your e-mail client to send mail on Port 587. If you need assistance setting this up, consult the help file of your e-mail client of contact the Internet Helpdesk.

Do you have a service question that is not answered here? Let us know.

Our popular Savings Plans have been changed, offering you the ability to customize them to suit your lifestyle and budget. There is no better time to give them a look! You can now choose the quantity of Long Distance Minutes, the type of Cable TV Service, and the level of your High Speed Internet Service.

Mix and Match at least Three of our services and start Saving!

Starting January 1, 2008, MIDTEL NET will offer a new lower-cost, lower-speed DSL plan called MSpeed Lite.

• Always on Internet Access
• Talk on your Phone AND be Online
• 8 Times Faster than Dialup Access, 384Kbps
• Only $29.95 per month

Get started by filling out our prequalification form online.

Eliminate the worries of wiring... When you add the Wire Maintenance Plan to your CABLE TV service you just pay a small monthly fee of $2.00 and if anything should happen to your inside wiring, we'll fix it fast, without a service charge. To take advantage of this offer you can download our form online or contact one of our customer service representatives.